Administrative Travel Coordinator - Full Time Position

Role Overview

The Admin Travel Coordinator plays a key role in ensuring client travel runs smoothly by managing essential administrative and booking support activities. The role is responsible for accurate payment processing, case management, and clear communication with clients, suppliers, and internal teams.

Working within agreed service levels, the Admin Travel Coordinator balances administrative and booking-related workloads, supports audit and reporting processes, and contributes to operational efficiency.

This is a customer focused role with service levels a top priority, which is highlighted by our ‘excellent’ 4.9 out of 5-star rating on Trustpilot.

Key responsibilities

• Assisting the Golf Vacation Specialists with existing golf vacation bookings – to ensure all elements of the bookings are correct and confirmed
• Communicating internally with the Golf Vacation Specialists and externally with our suppliers and customers
• Support audits, reporting, and general administrative tasks to agreed quality standards.
• Manage workloads efficiently through strong organizational skills and attention to detail
• Assisting the Golf Vacation Specialists with incoming inquiries and customer payments
• Offer the highest levels of customer service to both the customers and the suppliers (our venues) to maximize sales conversion and stay ahead of our competition

Required Skills and Experience:

• Under-graduate Degree
• Minimum 2-year customer service experience
• Excellent communication and listening skills
• Driven, tenacious and self-motivated attitude
• Service-minded 'how can I help' approach
• Methodical, Organized and with excellent attention to detail
• Team Player willing to roll sleeves up and get stuck in
• Ability to multi-task and work under pressure

What we can offer you…

• Be part of our rapidly growing North American office in Charleston, SC
• Competitive pay with Yr1 earnings of $40,000-$45,000
• 15 days’ vacation per year (plus 10 Federal holidays)
• ½ day ‘Well-being’ leave per month
• Flexible mix of office and remote work schedule
• Medical Insurance
• 401K retirement plan
• Experience our products first-hand (visit our destinations)

Company Profile: Golfbreaks is a specialist golf travel company that books golf vacations for over 250,000 golfers worldwide each year. Founded in the UK in 1998, Golfbreaks operates from offices in Windsor (UK), Copenhagen (Denmark), and Charleston, South Carolina (USA).

With a mission to save golfers time and money when booking golf vacations, Golfbreaks arranges tee times, accommodations, ground transportation, and tournament experiences, supported by a best price promise.

In 2019, the PGA TOUR became a minority stakeholder in Golfbreaks, reinforcing our position as a trusted leader in golf travel. Today, Golfbreaks is the world’s no.1 rated golf tour operator, backed by over 90,000 five-star reviews across leading platforms and a 4.9-star Trustpilot rating. This combination of industry endorsement and customer satisfaction makes Golfbreaks the go-to golf travel experts in North America.

How to apply: Please email your resume with a covering letter to [email protected]

Website - www.golfbreaks.com

We reserve the right to close this job application earlier than the stated closing date if a sufficient number of applications are received. We encourage applicants to apply as soon as possible. No agencies please.