Travel Operations Administrator - University Placement

Role Overview As a Travel Administrator you will be expected to provide support for the Travel Administration team in all day-to-day activities. This role is vital within the booking process to ensure that every component of a break is booked. It requires someone with strong customer service skills and an attention to details when completing tasks.

Being part of a small team will mean working and communicating closely with your peers. On-going training is provided to support both your personal and professional development.

Key Responsibilities

• Collecting outstanding balances from clients
• Communicating with suppliers via phone or email to gain outstanding booking confirmations
• Organising and booking travel extras such as car hire, Eurotunnel, transfers and ferries
• Management of the central mailboxes daily, uploading enquiries to our internal system and distributing booking confirmations to the Sales and Customer Service teams
• Prioritising of personal workflow to ensure that the daily targets set are met by the end of the day
• Running reports and putting together daily stats into spreadsheets
• To liaise with other departments on any travel queries
• Ad hoc travel administration duties as required

You will be providing support for the sales and service department, so will need to adopt a proactive attitude to the role and be able to use your initiative to solve issues should they arise. The role demands excellent attention to detail, organisation, prioritisation, and teamwork as well as effective communication skills.

What Golfbreaks can offer you

• Well-being days (half a day each month)
• Employee Assistance Program – 24-hour confidential helpline
• Opportunity to buy up to 5 days holiday
• Enhanced Maternity, Paternity, and Adoption Leave
• Perkbox discounts and freebies
• Cycle to work scheme
• EV cars through salary sacrifice
• Free eye tests with Specsavers
• Staff discounts on hotels and golf courses
• Exclusive staff discount on Callaway golf apparel
• Royal Ascot and Sunningdale Heath golf course discount
• Opportunity for hybrid working

Company Profile Founded in 1998 by Chief Executive Andrew Stanley, Golfbreaks has grown into a global golf travel business with offices in the UK, US and Scandinavia. We organise an extensive range of golf breaks, holidays and tournament experiences and have sent more than 3 million golfers to over 2,500 resorts and golf courses worldwide.

With over 25 years’ experience, we are the world’s number one rated golf tour operator, with more than 100,000 five-star reviews. Our international reach combines local market knowledge with golf travel expertise, enabling us to deliver outstanding choice, value and service to golfers across the world. In the UK, customers also benefit from the reassurance and security of booking with a fully bonded travel company through both ABTOT and ATOL.

In April 2026, Golfbreaks became part of Sports Tours International, the UK’s largest sports travel group. Following the acquisition, the group’s Golf Holidays Direct brand joined our Windsor operation, bringing two specialist golf travel brands, Golfbreaks and Golf Holidays Direct, under one roof and creating one of the UK’s largest centres of golf travel expertise. While both brands are run from the UK, Golfbreaks is our global brand, serving customers across the UK, North America and Scandinavia.

Today, we have more than 200 people across our golf travel business, with our head office in Windsor, Berkshire, and international offices in Charleston, South Carolina, and Copenhagen, Denmark. Together, these teams underpin our global operations, combining the strengths of an international business with the personal service and regional expertise our customers value.

This new chapter gives us the scale, expertise and backing to accelerate our international growth, while retaining the specialist knowledge, culture and customer focus that have made Golfbreaks so successful.

We reserve the right to close this job application earlier than the stated closing date if a sufficient number of applications are received. We encourage applicants to apply as soon as possible. No agencies please.

If you have any issues uploading your files, please contact [email protected].